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Frequently Asked Questions
Have questions? Explore quick answers to help you download and use our design files with ease.
What does InPavilion sell?
InPavilion sells premium digital cut files and design assets for crafters and makers. All products are instant digital downloads – no physical items are shipped.
What types of digital files do you offer?
We offer SVG cut files, PNG clipart, DXF files, and EPS vector files – designed for use with Cricut, Silhouette, and other cutting machines or design software.
Are your graphic design files really free to use?
Yes, most of our design files are free to download and use. However, some files may have specific license terms, so please review usage rights before using them commercially.
Do I need to create an account to download files?
No, you can download most files instantly without creating an account or signing up. However, we recommend creating an account to easily manage your orders, store downloaded files, and access them anytime.
When will my files be available after purchase?
Your files are available instantly after payment is confirmed. You can download them directly from the order confirmation page or via the download link sent to your email.
How do I download my files?
After completing your purchase, you have two options: download directly from the order confirmation page, or click the download link in your confirmation email.
Can I re-download my files if I accidentally delete them?
Yes. Log in to your account and visit your order history to re-download your files at any time. If you have trouble, contact us at [email protected] and we’ll help you recover access.
What file formats are included in my download?
The file formats included depend on the specific product. Most designs come with SVG, PNG, DXF, and EPS files. However, some products may include only PNG, or a combination of SVG and PNG. Please check the product description to see exactly which formats are included before downloading.
Which software can I use these files with?
Our files are compatible with Cricut Design Space, Silhouette Studio (SVG for Designer Edition, DXF for Basic Edition), Adobe Illustrator, CorelDRAW, and most other popular graphic design software.
What projects can I use these files for?
These files are great for vinyl cutting, heat transfer (HTV), sublimation printing, t-shirt printing, sticker making, paper crafts, and more.
How can I contact you for design support or requests?
You can contact us via email at [email protected] or use the live chat feature on our website for quick support. We are always ready to assist with custom design requests, answer your questions, and provide guidance for your business needs.
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